All Card Sorts Great & Small: Reflections on Card Sorts, Citizen Engagement, and Creating Better Federal Government Website IAs from small scale reflections on a great house poem Watch Video
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⏲ Duration: 24 min 62 sec ✓ Published: 17-Apr-2020
Description: Speaker: Jeffrey Ryan PassnnIn 2012, President Barack Obama introduced his Digital Government Strategy (DGS) attempting to create citizen-centric Federal Government websites and requiring that they include Voice Of the Citizen/Consumer (VOC) feedback mechanisms.nnThis gave rise to a new breed of US Government websites and helped usher in an era of digital citizen engagement, including the development of a Federal Government-centric approach to usability testing activities.nnThis presentation pro