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Description: Everyone nowadays talks about scale. How to scale a business? How to grow a department? How to increase sales? However I want to know how to reduce things, namely how to reduce the time it takes to upgrade thousands of computers. nnMy name is Neil, I'm an I.T. Manager who is looking to get rid of his insomnia and get a life outside of the department. Whenever an upgrade is required my social life ends. nnOf course let’s not forget that if the upgrade goes wrong it could also severely curtail m