SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success, with Richard Blank - Costa Rica's Call Center from best episode of american got talent Watch Video
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⏲ Duration: 28 min 25 sec ✓ Published: 12-Feb-2022
Description: SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center nnWhat does it take to build a successful BPO company? How successful are you with your agents?nnIn running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.nnIn this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the larg