Heathrow Airport chaos after British Airways IT glitch disrupts baggage system from california oes forms Watch Video

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✓ Published: 26-Jun-2024

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British Airways has apologised to passengers after a “temporary technical fault” disrupted its baggage system at Heathrow Airport.<br/>Many travellers on flights departing from Terminal 5 did not have their checked-in luggage put on the plane, while some of those on arriving flights faced long delays to retrieve their baggage.<br/><br/>Video from the Terminal on Tuesday night showed massive queues of travellers forming across the airport, as passengers struggled to find their luggage.<br/><br/>Credit: Emily Wilson