FlashTube Webinar: Successful Warranty Replacement Management, A Service Supply Chain Case Study from a cardinal rule Watch Video
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⏲ Duration: 26 min 35 sec ✓ Published: 22-Jul-2021
Description: Breaking the cardinal rule of supply chain management — thou shalt mitigate risks through diversified relationships — blows up a time-honored industry trend. The potential cost savings and operational efficiencies gained through consolidating services with a single partner is enticing. Such a bold move requires one thing above all else: trust.nnWhat you will learn:n- Why a $50 billion technology conglomerate consolidated its North American warranty replacement chainn- What steps they took to