Service Leaders Spring Break 2022, How to Attract and Retain Service Employees, According to a Service CEO from josh long spring Watch Video

⏲ Duration: 17 min 49 sec
✓ Published: 14-Apr-2022

Description:
The skilled labor shortage, along with high turnover and retirement rates, have culminated to create big gaps in service teams of all sizes. Josh Zolin, CEO of Windy City Equipment Services and author of “Blue is the New White,” offers advice on how to make service more attractive to a wider range of candidates — and ultimately deliver exceptional customer experiences. He shares what he’s learned from more than a decade running a successful service organization, including:nn* How to find