WASA TO EMBARK ON CUSTOMER SURVEY from utility problem Watch Video
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⏲ Duration: 4:7 👁 View: 2.6M times ✓ Published: 20-Apr-2024
Description: WASA is reminding its customers that in the coming months, its representatives may come knocking on your door, as it rolls out its Customer Service Improvement Survey. WASA says this exercise will provide the Authority with much-needed information about its customers and its service. Meantime, the Minister of Public Utilities says consideration is being given to amending the WASAAct, to ensure that people who steal water and engage in other unethical practices will be held accountable.Rynessa Cutting reports.