Out of the box: access to mobile communications for older people from age solutions uk Watch Video
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Description: Clara Gaggero and Adrian Westaway nOut of the box: access to mobile communications for older peoplennDepartment nRCA Innovation Design EngineeringnnResearch partnernSamsungnnFor many people, the joy of a new mobile phone can be quickly lost as they take the device out of the box, try to learn to use it and struggle with the manual. Although 85 per cent of people report difficulties in setting up their phone, older people can have a particularly frustrating experience as they apply analogue modes